Question 1

How quickly can you fix my broken springs?

Accepted Answer

At Garage Door Sandwich, we understand that a broken garage door spring is an urgent issue. Our rapid response team is typically able to provide same-day service for spring repairs. When you call us, we'll dispatch a technician to your location as quickly as possible—often within 2-4 hours during business hours.  Our trucks are fully stocked with common spring sizes, so in most cases, we can complete the repair in a single visit. The actual repair typically takes 45 minutes to 1.5 hours, depending on whether you have torsion or extension springs and whether one or both springs need replacement.  For emergency situations outside of regular hours, we offer 24/7 emergency service. Simply call our main number and follow the prompts for emergency service. There's no extra charge for emergency calls—we believe everyone deserves fast, fair service when they need it most.  Pro tip: If your garage door has two springs and one breaks, we recommend replacing both at the same time. Springs have similar lifespans, so if one breaks, the other is likely close behind. Replacing both together also ensures balanced operation and saves you from paying for a second service call.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs are under constant tension and have a finite lifespan measured in cycles (one cycle = one opening and closing). Most standard springs are rated for 10,000-15,000 cycles, which translates to roughly 7-12 years of average use.  Several factors can cause springs to break earlier than expected:  Normal Wear and Tear: Every time your door opens and closes, the springs undergo stress. Over thousands of cycles, the metal fatigues and eventually fails.  Rust and Corrosion: Cape Cod's coastal environment is tough on metal. Salt air accelerates rust, which weakens the spring's structural integrity. Regular lubrication helps prevent this.  Temperature Fluctuations: Metal contracts in cold weather and expands in heat. Extreme temperature swings can cause the spring to become brittle and more prone to breaking.  Poor Maintenance: Springs that aren't regularly lubricated and inspected are more likely to fail prematurely. Annual maintenance can significantly extend spring life.  Improper Installation: Springs must be properly sized and tensioned for your specific door. Incorrectly installed springs wear out faster and can be dangerous.  Increased Usage: If you're using your garage door more frequently than average (such as running a home business), your springs will reach their cycle limit sooner.  Warning signs that springs may be failing include: - Door feels heavier than usual - Door doesn't stay open when lifted manually - Visible gaps in the spring coils - Squeaking or grinding noises - Door opens unevenly  If you notice any of these signs, call us for an inspection before the spring breaks completely. A controlled replacement is safer and often less expensive than an emergency repair.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home, and we want to make it accessible to all homeowners. That's why we offer several financing options:  Flexible Payment Plans: We work with multiple financing partners to offer payment plans that fit your budget. Options include: - 12-month same-as-cash financing (no interest if paid in full within 12 months) - Low monthly payment plans up to 60 months - Competitive APR rates for qualified buyers  How to Apply: The application process is quick and easy. During your free consultation, just let our technician know you're interested in financing. We can complete a soft credit check right there (which doesn't affect your credit score), and you'll have an answer within minutes.  What's Included: Our financing covers the complete installation package, including: - The garage door itself - All hardware and weather sealing - Professional installation - New opener (if selected) - Our 5-year warranty  No Hidden Fees: The price we quote is the price you pay. We don't add extra fees for financing, and there are no prepayment penalties if you want to pay off early.  Senior and Military Discounts: We're proud to offer special discounts to seniors and active/retired military personnel. These can be combined with financing for additional savings.  To get started, schedule a free in-home consultation. We'll measure your door, discuss your options, show you samples, and provide a detailed quote. There's no obligation, and our consultations are always free.  Questions about financing? Give us a call at (508) 952-9942 and we'll be happy to explain your options.

Question 4

How much does a new garage door cost?

Accepted Answer

The cost of a new garage door varies widely based on several factors:  Door Size: - Single car (8x7 or 9x7): Starting around $800-$1,500 - Double car (16x7): Starting around $1,200-$2,500  Material: - Steel: Most affordable, $800-$2,000 - Wood composite: Mid-range, $1,500-$3,000 - Real wood: Premium, $2,500-$5,000+ - Aluminum/glass: Contemporary, $2,000-$4,000  Insulation: - Non-insulated: Base price - Single-layer (R-8): Add $200-$400 - Triple-layer (R-16+): Add $400-$700  Style & Design: - Basic raised panel: Base price - Carriage house style: Add $300-$600 - Custom designs: Add $500-$2,000+ - Windows: Add $100-$400  Opener (if needed): - Chain drive: $300-$400 - Belt drive (quieter): $400-$600 - Smart openers: $500-$800  Our average complete installation, including a quality insulated door and belt-drive opener, runs $2,500-$4,500 for a double-car garage.  The best way to get an accurate quote is to schedule a free consultation. We'll measure your opening, discuss your preferences, and provide a detailed written estimate with no obligation.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-6 hours, depending on several factors:  Standard Single Door: 2-3 hours Standard Double Door: 3-4 hours Door with Opener Installation: Add 1-1.5 hours Custom or Complex Installations: 5-8 hours  Factors that can extend installation time: - Removal of old door and hardware - Structural modifications needed for new door - Electrical work for opener - Custom sizing or features - Weather conditions  Our technicians arrive with everything needed to complete the job in one visit. We respect your time and work efficiently without cutting corners on quality.  After installation, we thoroughly test the door, program your remotes, demonstrate all features, and clean up the work area. You'll also receive complete documentation including warranty information and maintenance guidelines.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes! Our technicians are trained and experienced in servicing all major garage door and opener brands, including:  Door Manufacturers: - Clopay - Amarr - Wayne Dalton - CHI Overhead Doors - Raynor - Martin Door - Northwest Door - And many more  Opener Brands: - LiftMaster - Chamberlain - Genie - Craftsman - Linear - Marantec - And others  We stock common parts for popular brands in our service trucks, allowing for faster repairs. For less common parts, we can usually obtain them within 1-2 business days.  Our technicians receive ongoing training to stay current with new products, technologies, and repair techniques. Whether your door is brand new or 30 years old, we have the expertise to service it properly.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve Sandwich and the greater Cape Cod area, including:  - Sandwich (our home base) - Bourne - Falmouth - Mashpee - Barnstable - Yarmouth - Dennis - Brewster - Orleans - Eastham - Wellfleet  Our centrally located base allows us to provide fast response times throughout the region. In most cases, we can offer same-day or next-day service.  Not sure if you're in our service area? Give us a call! We're happy to discuss your location and service options.

Question 8

What warranty do you offer?

Accepted Answer

We offer one of the best warranties in the industry: a comprehensive 5-year warranty on all parts and labor.  What's Covered: - All parts we install - Complete labor costs for warranty repairs - Return service visits - No deductibles or service fees  Key Features: - Non-prorated (full coverage for all 5 years) - Fully transferable if you sell your home - Covers workmanship issues - No fine print or hidden exclusions  What's Not Covered: - Damage from accidents or misuse - Normal wear items (weatherstripping, light bulbs) - Acts of nature (storms, floods) - Modifications by others  We also honor all manufacturer warranties on the products we install. Many doors and openers come with separate manufacturer warranties ranging from 1 year to lifetime limited coverage.  Our warranty represents our confidence in our work. We use quality materials, employ skilled technicians, and stand behind everything we do.

Frequently Asked Questions

Still Have Questions?